Job Description
Join our award-winning team at Grand Hospitality Group! We're seeking passionate hospitality professionals for immediate openings at our luxury Philadelphia hotel. Enjoy the financial security of weekly pay while delivering exceptional guest experiences. With competitive benefits, growth opportunities, and a vibrant downtown location, this is your chance to thrive in the heart of Philly's hospitality scene.
Responsibilities
- Deliver exceptional guest service across all hotel departments including front desk, housekeeping, and food & beverage
- Process reservations, check-ins/check-outs efficiently using hotel management systems
- Uphold cleanliness and safety standards in guest rooms and public areas
- Collaborate with cross-functional teams to ensure seamless operations
- Resolve guest inquiries and concerns promptly with a solutions-oriented approach
- Participate in daily briefings and maintain accurate documentation
- Adhere to all company policies and health/safety regulations
Qualifications
- Minimum 1 year of hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer proficiency with reservation systems
- Valid Pennsylvania food handler/serving certification (if applicable to role)
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Positive attitude and commitment to teamwork