Job Description
Join our award-winning luxury hotel in the heart of Los Angeles! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a dynamic environment.
Responsibilities
- Deliver outstanding customer service to diverse clientele
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve complaints promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate records
- Ensure compliance with safety and hygiene standards
- Support event operations and VIP guest services
Qualifications
- Minimum 1 year hotel or hospitality experience
- Excellent communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Basic computer proficiency with reservation systems
- Valid California driver's license (if driving required)
- Ability to stand for extended periods
- Fluency in English; Spanish preferred
- Professional appearance and demeanor