Job Description
Join our award-winning team at Grand River Hotel & Suites, Sacramento's premier luxury destination! We're urgently seeking passionate hospitality professionals to elevate our guest experience. Located in downtown's vibrant core, our boutique hotel offers competitive benefits, growth opportunities, and a dynamic work environment. If you thrive in fast-paced settings and deliver exceptional service, apply today!
Responsibilities
- Deliver exceptional guest service across all hotel operations
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve issues promptly
- Maintain immaculate room and facility standards
- Collaborate with cross-functional teams for seamless operations
- Uphold brand standards and safety protocols
- Process payments and manage financial transactions
Qualifications
- 2+ years hotel/hospitality experience required
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency (PMS systems preferred)
- Valid driver's license and clean driving record
- Ability to lift 25 lbs and stand for extended periods
- High school diploma or equivalent
- Flexible availability during peak seasons