Job Description
Join our award-winning hospitality team at Grand Hospitality Group! We're urgently seeking passionate hotel professionals for our premier locations in Tampa, FL and New York, NY. Whether you're starting your career or advancing it, we offer competitive benefits, growth opportunities, and a dynamic work environment. Immediate openings in front desk, housekeeping, food & beverage, and guest services. Apply today to become part of our commitment to exceptional guest experiences!
Responsibilities
- Deliver exceptional guest service exceeding expectations
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve complaints promptly
- Maintain pristine room standards and public areas
- Collaborate with cross-departmental teams
- Adhere to safety and sanitation protocols
- Process payments and manage reservations
- Support daily operations during peak hours
Qualifications
- Minimum 1 year hotel/hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts (evenings/weekends)
- Basic computer proficiency (POS systems)
- Valid work authorization required
- Attention to detail and problem-solving mindset
- Team-oriented approach with positive attitude
- Ability to stand/walk for extended periods