Job Description
Join our award-winning luxury hotel in the heart of Kansas City! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a dynamic environment. Perfect for detail-oriented individuals who thrive in fast-paced settings.
Responsibilities
- Deliver outstanding guest service across all hotel departments
- Manage check-in/check-out procedures with precision
- Handle guest inquiries and resolve service issues promptly
- Maintain cleanliness standards in public areas and guest rooms
- Coordinate with housekeeping and maintenance teams
- Process payments and manage reservations efficiently
- Adhere to all safety and compliance protocols
Qualifications
- Minimum 1 year hotel or hospitality experience required
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Basic knowledge of hotel management software
- Valid driver's license (for positions requiring transportation)
- High school diploma or equivalent
- Ability to lift 30 lbs and stand for extended periods
- Positive attitude and problem-solving mindset