Job Description
Join our award-winning luxury hotel team in the heart of Louisville! We're urgently seeking passionate individuals to deliver exceptional guest experiences at Grand Louisville Hotel. Enjoy competitive pay, comprehensive benefits, career growth opportunities, and a vibrant downtown location. Perfect for hospitality professionals seeking immediate employment in Kentucky's premier accommodation destination.
Responsibilities
- Deliver exceptional customer service to all hotel guests
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve service issues promptly
- Maintain cleanliness and operational standards of public areas
- Assist with event setup and banquet services
- Collaborate with housekeeping and maintenance teams
- Process payments and manage cash handling procedures
- Adhere to all hotel safety and compliance protocols
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with reservation systems
- Valid driver's license (if driving required)
- Ability to lift 25 lbs and stand for extended periods
- High school diploma or equivalent required
- Texas alcohol certification (if applicable)