Job Description
Launch your hospitality career with Harborview Hospitality Group! We're seeking enthusiastic Front Desk Agents for our Boston waterfront location. No experience required – we provide comprehensive training for motivated individuals. Join our award-winning team and deliver exceptional guest experiences while enjoying Boston's vibrant atmosphere. Part-time evening/weekend shifts available with flexible scheduling.
Responsibilities
- Check guests in/out using property management systems
- Manage reservations and answer guest inquiries
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Handle guest complaints with professionalism
- Assist with valet and concierge services
- Maintain lobby cleanliness and appearance
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer literacy
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- Positive attitude and service-oriented mindset
- No prior experience required – training provided