Job Description
Join our award-winning luxury hotel chain and become part of an exceptional guest experience team! We're urgently seeking passionate hospitality professionals to fill critical roles in our vibrant Tampa and New York locations. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities in the heart of America's top travel destinations.
Why Join Us?
- Work in iconic urban and coastal settings
- Industry-leading training programs
- Health, dental, and vision insurance
- Employee discounts worldwide
- Flexible scheduling options
Responsibilities
- Deliver exceptional guest service with personalized attention
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve complaints promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash handling
- Uphold brand standards and cleanliness protocols
- Assist with event setup and VIP guest arrangements
Qualifications
- Minimum 1 year hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency and POS system knowledge
- Valid driver's license (NY/Tampa locations)
- Ability to lift 25 lbs and stand for extended periods
- Fluency in English (Spanish a plus)
- Professional appearance and positive attitude