Job Description
Join our award-winning luxury hotel in the heart of Washington DC! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. With competitive compensation, comprehensive benefits, and career growth opportunities, this is your chance to be part of DC's premier hospitality destination. Immediate openings available for motivated individuals ready to thrive in a dynamic environment.
Responsibilities
- Deliver exceptional guest service with personalized attention and professionalism
- Manage check-in/check-out procedures efficiently using hotel systems
- Handle guest inquiries, requests, and resolve issues promptly
- Collaborate with housekeeping and maintenance teams for seamless operations
- Maintain accurate reservation and billing records
- Uphold brand standards and safety protocols
- Support cross-functional departments during peak periods
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including nights/weekends
- Basic computer proficiency with reservation systems
- Valid work authorization in the United States
- Customer service excellence mindset
- Ability to thrive in fast-paced environments
- Local Washington DC residency preferred