Job Description
Are you a people person looking for flexible weekend hours? The Grand Atlanta Hotel is seeking a dedicated Front Desk Agent to join our dynamic hospitality team. We offer a competitive pay rate and a supportive work environment.
Our ideal candidate thrives in a fast-paced environment and is committed to providing exceptional guest experiences from Friday night through Sunday morning.
Responsibilities
- Greet and welcome guests upon arrival with a warm, professional demeanor.
- Check guests in and out efficiently using hotel property management systems.
- Handle guest inquiries, complaints, and requests with patience and professionalism.
- Manage the front desk area, ensuring it is organized and clean at all times.
- Assist with concierge services and local recommendations.
- Process payments and manage petty cash accurately.
Qualifications
- Previous experience in hospitality, customer service, or retail is preferred.
- Strong communication and interpersonal skills.
- Ability to work weekends (Friday, Saturday, Sunday) and holidays.
- Proficiency with computers and basic office software.
- High school diploma or GED required.
- Able to stand for extended periods and lift up to 25 lbs.