Job Description
Join Our Team at Apex Houston Properties!
We are looking for a vibrant and organized Front Desk Agent to handle our weekend shifts. This is an excellent opportunity for individuals looking to start a career in hospitality with no prior experience needed.
As the face of our property, you will ensure our guests have a seamless and welcoming experience. We pride ourselves on a supportive work culture and offer comprehensive training to help you succeed. Located in the heart of Houston, our team enjoys a dynamic environment.
Responsibilities
- Guest Relations: Greet residents and visitors warmly upon arrival and provide a high level of customer service.
- Check-in/Check-out: Process registrations, manage keys, and handle billing inquiries efficiently.
- Communication: Answer phones professionally, take accurate messages, and relay information to management.
- Facilities Management: Monitor lobby areas to ensure cleanliness and report any maintenance issues promptly.
- Concierge Services: Assist guests with local recommendations, directions, and general inquiries.
- Security: Verify visitor credentials and maintain a safe environment for all residents.
Qualifications
- Availability: Must be available to work weekends (Friday, Saturday, Sunday).
- Communication: Excellent verbal and written communication skills in English.
- Professionalism: A friendly, approachable demeanor and a professional appearance.
- Experience: No prior experience required; training provided.
- Computer Skills: Basic proficiency with computers and property management software is a plus.
- Reliability: Must be punctual, dependable, and able to work in a fast-paced environment.