Job Description
Are you a welcoming professional looking for a weekend opportunity? Lakeside Luxury Suites is currently seeking a dedicated Weekend Front Desk Agent to join our exceptional hospitality team. In this role, you will be the first point of contact for our guests, setting the tone for a memorable stay. We offer a competitive hourly rate and a supportive work environment.
As a Weekend Front Desk Agent, you will manage check-ins and check-outs, handle guest inquiries with a smile, and ensure our lobby remains a sanctuary of comfort. If you thrive in a fast-paced environment and want to advance your career in the hotel industry, we want to hear from you.
Responsibilities
- Check guests in and out efficiently using our property management system.
- Answer incoming calls and emails to handle reservations and requests.
- Process payments and manage the daily cash drawer accurately.
- Ensure the lobby, reception area, and common spaces are clean and well-maintained.
- Assist guests with directions, local recommendations, and hotel amenities.
- Resolve guest complaints and issues promptly to ensure high satisfaction.
- Perform light administrative duties such as filing and data entry.
Qualifications
- High school diploma or GED is required.
- Previous experience in hospitality or front desk operations is preferred.
- Must be available to work weekends (Friday, Saturday, and Sunday).
- Strong verbal communication and interpersonal skills.
- Proficiency with computers and reservation software.
- Professional appearance and a positive attitude.
- Ability to stand for extended periods and lift moderate luggage.