Job Description
Join the Premier Team in Portland, OR
Are you a charismatic professional looking for a rewarding opportunity in the hospitality industry? The Grand Horizon Portland is seeking a dedicated Weekend Front Desk Agent to join our elite team. As the face of our brand, you will set the tone for an unforgettable guest experience during our busy weekend shifts.
We pride ourselves on delivering luxury and comfort. If you have a passion for service and are looking for a local career in Portland, we want to hear from you.
Why Choose Us?
- Competitive hourly wage ($18.00 - $22.00)
- Flexible weekend schedules (Fri-Sun)
- Employee perks and discounts
- Modern, smoke-free workplace environment
Take the next step in your career today.
Responsibilities
- Check guests in and out efficiently using the Property Management System (PMS).
- Process payments and handle inquiries regarding room rates and amenities.
- Resolve guest complaints and issues with patience and professionalism.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Collaborate with housekeeping to ensure rooms are ready for check-in.
- Assist with concierge services and local recommendations for visitors.
- Answer multi-line phones and route calls appropriately.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in hotel front desk or customer service is preferred.
- Must be available to work weekends.
- Strong verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and reservation software.
- A professional appearance and positive attitude.