Job Description
Join our award-winning team at the Grand Milwaukee Hotel and be part of an exceptional hospitality experience! We're seeking passionate Weekend Hospitality Associates to deliver world-class service to our discerning guests during prime weekend operations. Enjoy competitive compensation, flexible scheduling, and a vibrant downtown Milwaukee location. If you thrive in fast-paced environments and take pride in creating memorable guest moments, apply today!
Responsibilities
- Deliver exceptional guest service at front desk, concierge, and valet stations
- Manage check-in/check-out processes efficiently with attention to detail
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries and resolve issues with professionalism and empathy
- Process payments and maintain accurate financial records
- Uphold brand standards for cleanliness and presentation
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work efficiently in high-pressure situations
- Flexibility with weekend and holiday availability
- Basic computer proficiency and POS system knowledge
- Valid Wisconsin driver's license (if vaunt duties required)