Job Description
Join our award-winning downtown Fort Worth hotel as a Weekend Hospitality Associate! We're seeking passionate individuals to deliver exceptional guest experiences during our busiest weekend operations. This role offers competitive pay, flexible scheduling, and opportunities for career growth within our renowned hospitality group. Enjoy complimentary meals, employee discounts, and a vibrant team culture in the heart of the Stockyards District. Perfect for students or professionals seeking weekend work with impact!
Responsibilities
- Deliver personalized guest services at check-in/check-out with efficiency and warmth
- Manage reservations and room assignments using our property management system
- Resolve guest inquiries and concerns promptly with solution-oriented approaches
- Coordinate with housekeeping and maintenance teams to ensure seamless operations
- Process payments and manage financial transactions accurately
- Uphold brand standards for cleanliness, safety, and service excellence
- Assist with special events and VIP guest requests during peak weekend hours
Qualifications
- Minimum 1 year hospitality or customer service experience preferred
- Strong communication and interpersonal skills with diverse clientele
- Ability to work independently and collaboratively in fast-paced environments
- Proficiency with hotel management software (Opera, Cloudbeds, etc.)
- Flexible availability including weekends, holidays, and evening shifts
- Basic knowledge of Fort Worth attractions and local amenities
- High school diploma or equivalent required
- Valid Texas Food Handler certification (or willingness to obtain)