Job Description
Join our award-winning luxury hotel team in the heart of downtown Detroit! We're seeking passionate hospitality professionals to deliver exceptional guest experiences during our busiest weekend shifts. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in one of America's most exciting cities. Perfect for students, career changers, or hospitality enthusiasts seeking weekend opportunities.
Responsibilities
- Deliver outstanding guest service across front desk, concierge, and valet operations
- Manage check-in/check-out procedures with precision and warmth
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries and resolve issues promptly using hospitality best practices
- Process payments and maintain accurate financial records
- Execute upselling strategies for premium services and amenities
- Collaborate with weekend management team to exceed guest satisfaction targets
Qualifications
- Previous hotel or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Ability to work efficiently in fast-paced weekend environments
- Strong problem-solving and conflict resolution abilities
- Basic computer proficiency with reservation systems
- Flexibility to work weekends, holidays, and evenings
- Valid Michigan driver's license (for valet positions)
- Professional appearance and positive attitude