Job Description
Join our award-winning hospitality team at Oceanview Resorts, where we create unforgettable guest experiences along Virginia Beach's stunning coastline. We're seeking passionate Weekend Hospitality Associates to deliver exceptional service during peak weekend operations. Enjoy competitive pay, flexible scheduling, and a vibrant work environment with opportunities for career advancement in the luxury hospitality sector.
Responsibilities
- Manage seamless guest check-in/check-out processes with warm professionalism
- Handle reservations, room assignments, and payment transactions accurately
- Respond promptly to guest inquiries and resolve service issues
- Coordinate with housekeeping and maintenance teams for guest requests
- Maintain pristine lobby areas and public spaces
- Process payments and manage cash handling procedures
- Uphold brand standards through exceptional customer service
Qualifications
- Previous hotel/hospitality experience preferred
- Excellent communication and interpersonal skills
- Ability to work flexible weekend shifts (Fri-Sun)
- Strong problem-solving abilities and attention to detail
- Basic computer literacy and POS system experience
- Positive attitude with commitment to guest satisfaction
- Ability to stand for extended periods and lift 25 lbs