Job Description
Join our award-winning team at Grand Hotel Detroit, where luxury meets Midwestern charm! We're seeking passionate hospitality professionals for exciting weekend shift opportunities. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in downtown Detroit. Perfect candidates will thrive in fast-paced settings while delivering exceptional guest experiences. Apply today to start your rewarding hospitality career!
Responsibilities
- Deliver exceptional guest service across front desk, concierge, and dining operations
- Manage check-in/check-out processes with efficiency and accuracy
- Handle guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Uphold strict cleanliness and safety standards
- Process payments and manage cash handling procedures
- Collaborate with cross-functional teams for seamless operations
Qualifications
- Minimum 1 year hospitality or customer service experience
- Weekend availability (Saturday/Sunday shifts)
- Strong communication and problem-solving skills
- Ability to work efficiently under pressure
- Basic knowledge of reservation systems
- Valid Michigan food handler certification (if applicable)
- Positive attitude with attention to detail
- Team-oriented mindset