Job Description
Join our dynamic team at Grand Horizon Hotels in downtown Minneapolis! We're seeking passionate Weekend Hotel Associates to deliver exceptional guest experiences during high-demand weekend shifts. This role offers flexible scheduling, competitive pay, and opportunities for career growth in the heart of Minnesota's vibrant hospitality scene. Enjoy complimentary meals, employee discounts, and a supportive team environment while showcasing your customer service excellence. Perfect for students, parents, and individuals seeking weekend work-life balance.
Responsibilities
- Provide exceptional front desk services including check-in/out, reservations, and guest inquiries
- Manage room status updates and coordinate housekeeping requests
- Process payments and maintain accurate financial records
- Resolve guest concerns promptly with a solution-oriented approach
- Collaborate with food service and maintenance teams for seamless operations
- Uphold brand standards through meticulous attention to detail
- Execute safety and emergency procedures during weekend shifts
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and problem-solving abilities
- Availability to work flexible weekend shifts (Fri-Sun)
- Proficiency with hotel management systems (e.g., Opera)
- Ability to multitask in a fast-paced environment
- Basic math skills for financial transactions
- Positive attitude and commitment to guest satisfaction
- Must be 18+ and eligible to work in the US