Job Description
Join our award-winning team at Grand Hyatt Columbus and deliver exceptional hospitality experiences during peak weekend periods! We're seeking energetic Weekend Hotel Associates to create memorable stays for our guests while enjoying competitive pay, flexible scheduling, and career growth opportunities in Ohio's vibrant capital city.
Responsibilities
- Provide exceptional guest service across front desk, concierge, and valet operations
- Manage check-in/check-out processes with efficiency and accuracy
- Handle guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain financial records
- Assist with event setup and guest transportation
- Uphold brand standards and safety protocols
Qualifications
- 1+ years hospitality or customer service experience
- Flexible availability for weekend shifts (Fri-Sun)
- Strong communication and problem-solving skills
- Ability to work in fast-paced environment
- Basic knowledge of reservation systems
- Professional appearance and demeanor
- Valid Ohio driver's license (for valet duties)
- High school diploma or equivalent