Job Description
Join Coastal Grand Hotels as a Weekend Hospitality Associate and be the heart of our guest experience! We're seeking dynamic professionals to deliver exceptional service during our busiest weekend operations. Enjoy competitive pay, flexible scheduling, and a vibrant team environment while showcasing your passion for hospitality in Jacksonville's premier riverfront location.
Responsibilities
- Deliver exceptional guest service across front desk, concierge, and dining operations
- Manage check-in/check-out procedures and reservation systems
- Coordinate with housekeeping and maintenance teams for seamless operations
- Resolve guest inquiries and complaints with professionalism
- Process payments and maintain accurate financial records
- Support event coordination and banquet services
Qualifications
- Minimum 1 year hotel or hospitality experience
- Weekend availability (Friday-Sunday) required
- Strong communication and conflict resolution skills
- Proficiency with reservation systems (Opera preferred)
- Valid Florida driver's license (for errands)
- Ability to stand/walk for extended periods
- Basic first aid certification preferred