Job Description
Join our dynamic team as a Front Desk Agent and kickstart your career in hospitality! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our downtown Pittsburgh location. Enjoy flexible shift work while developing valuable customer service skills in a fast-paced environment. Full training provided!
Why Work With Us?
- Competitive hourly pay plus tips
- Free meals during shifts
- Career advancement opportunities
- Employee discounts on hotel stays
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve complaints professionally
- Process payments and maintain accurate cash drawer records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service
- Maintain cleanliness and organization of front desk area
Qualifications
- No experience required - we provide comprehensive training
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer literacy
- Ability to work flexible shifts (nights, weekends, holidays)
- Professional appearance and demeanor
- Attention to detail and problem-solving abilities