Job Description
Join Tampa's premier luxury hospitality destination! Grand Bay Resort & Spa is urgently seeking passionate hotel professionals to fill critical roles in our vibrant downtown location. We're offering competitive wages, comprehensive benefits, and rapid advancement opportunities for dedicated individuals ready to deliver exceptional guest experiences.
As part of our award-winning team, you'll work in a dynamic environment where your skills directly impact guest satisfaction and hotel success. Immediate openings include Front Desk Agents, Housekeeping Supervisors, and Food & Beverage Specialists. Perfect candidates thrive in fast-paced settings, prioritize guest needs, and embody our commitment to excellence.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage room assignments and reservation systems efficiently
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries and resolve service issues promptly
- Maintain cleanliness and organization of public areas and workspaces
- Process payments and manage financial transactions accurately
- Collaborate with cross-departmental teams to ensure operational excellence
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights/weekends
- Basic computer literacy and POS system knowledge
- Valid Florida driver's license (for certain roles)
- Ability to lift 25 lbs and stand for extended periods
- Food Handler's certification (for F&B positions)
- High school diploma or equivalent required