Job Description
Start your hospitality career in Houston! Grand Hospitality Group is seeking enthusiastic Weekend Hotel Associates to join our vibrant team. No prior experience required – we provide comprehensive training to launch your career in the heart of Texas' thriving hotel industry. Enjoy competitive pay, flexible weekend schedules, and growth opportunities while delivering exceptional guest experiences.
As a Weekend Hotel Associate, you'll be the face of our premium hotel, ensuring every guest feels welcomed and valued. This role offers the perfect entry point into hospitality, with hands-on experience in front desk operations, guest relations, and hotel services. Join us to build foundational skills while working in one of Houston's most exciting locations.
Responsibilities
- Greet and assist guests with check-in/check-out processes using hotel management systems
- Manage reservations, handle inquiries, and resolve guest concerns promptly
- Maintain lobby cleanliness and ensure hotel standards are met throughout shifts
- Process payments, manage billing, and accurately handle cash/credit transactions
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards and safety protocols during all operations
- Support special events and weekend occupancy surges efficiently
Qualifications
- No prior hotel or hospitality experience required
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to work weekends, holidays, and flexible hours
- Basic computer literacy with willingness to learn reservation systems
- Customer service mindset with problem-solving abilities
- Attention to detail and accuracy in financial transactions
- Positive attitude and teamwork-oriented approach