Job Description
Join Portland's most exclusive hospitality destination as a Weekend Concierge at The Grand Columbia Hotel. We're seeking charismatic professionals to deliver exceptional guest experiences during our peak weekend operations. This role combines local expertise with luxury service standards in the heart of downtown Portland. Enjoy competitive compensation, flexible scheduling, and the opportunity to work in an award-winning environment.
Why Join Us?
- Comprehensive benefits package including health insurance
- Exclusive hotel discounts and F&B privileges
- Professional development programs
- Dynamic downtown Portland location
Responsibilities
- Deliver personalized concierge services including restaurant reservations, tour bookings, and local recommendations
- Manage VIP guest requests and special occasion arrangements
- Coordinate transportation services and logistical arrangements
- Collaborate with front desk and F&B teams for seamless guest experiences
- Handle billing inquiries and resolve guest concerns promptly
- Maintain detailed knowledge of Portland attractions, events, and seasonal offerings
- Assist with weekend check-in/check-out processes during peak hours
Qualifications
- 2+ years luxury hotel or high-end concierge experience required
- Deep knowledge of Portland's dining, entertainment, and cultural scene
- Exceptional communication and interpersonal skills
- Proficiency in Opera PMS or similar hotel management systems
- Ability to work weekends (Fri-Sun) and holidays consistently
- Valid Oregon driver's license with clean driving record
- Fluency in English; additional languages preferred
- Professional appearance and service-oriented mindset