Job Description
Join our dynamic team at Grand Plaza Hotel and become the face of hospitality! We're seeking passionate Weekend Front Desk Agents to deliver exceptional guest experiences during peak Saturday and Sunday shifts. This role is perfect for detail-oriented individuals who thrive in fast-paced environments and enjoy creating memorable stays for travelers. Enjoy competitive pay, flexible scheduling, and a vibrant work culture in the heart of downtown Dallas. Apply today and start your rewarding hospitality career!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries and resolve issues with professionalism
- Process payments and manage cash drawer accurately
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest satisfaction
- Maintain a clean and organized front desk area
- Follow all safety and security protocols
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work weekends and flexible hours
- Basic computer proficiency with reservation systems
- Professional appearance and friendly demeanor
- Ability to multitask in high-pressure situations
- Valid Texas driver's license (if required for errands)