Job Description
Are you ready to take your hospitality career to the next level? Cleveland Inn & Suites is currently seeking a dynamic and detail-oriented Weekend Hotel Shift Manager to join our high-performing team in Cleveland, Georgia.
We are looking for a leader who thrives in a fast-paced environment and is passionate about delivering exceptional guest experiences. This role is perfect for individuals who value work-life balance and want to enjoy their weekends off.
Why Join Our Team?
- Competitive hourly pay ($18.00 - $24.00).
- Flexible weekend scheduling with guaranteed hours.
- Employee discounts on stays and dining.
- Opportunity for career growth within a top-rated hospitality brand.
Join us in creating memorable experiences for travelers in the heart of Georgia.
Responsibilities
- Oversee daily hotel operations during weekend shifts, ensuring all departments are running efficiently and according to brand standards.
- Greet guests warmly upon arrival, manage check-ins and check-outs, and resolve any complaints or issues immediately to ensure 100% guest satisfaction.
- Supervise front desk staff, housekeeping, and maintenance teams, conducting daily briefings and performance reviews.
- Monitor inventory levels, including room supplies and amenities, and place orders as needed to prevent stockouts.
- Ensure strict compliance with all health, safety, and company policies and procedures at all times.
- Handle cash transactions accurately, prepare daily financial reports, and reconcile cash drawers at the end of the shift.
- Maintain a clean and welcoming lobby and common areas for our guests.
Qualifications
- Previous experience in hotel management, front desk supervision, or a related hospitality role.
- Strong communication, interpersonal, and leadership skills.
- Ability to work weekends, holidays, and varying shifts as required by the business.
- High school diploma or GED required; Associate’s degree in Hospitality or Business preferred.
- Proficiency in hotel management software (e.g., Opera, Cloudbeds) is a plus.
- CPR and First Aid certification is a plus.