Job Description
Join our dynamic team at Grand Plaza Hotel and be the face of luxury hospitality in Miami. We're seeking energetic weekend shift professionals to create unforgettable guest experiences while enjoying flexible schedules and competitive pay. Our vibrant downtown location offers exciting opportunities in the heart of Florida's tourism capital.
Responsibilities
- Deliver exceptional guest service during peak weekend hours
- Manage check-in/check-out processes efficiently using hotel systems
- Address guest inquiries and resolve issues promptly
- Maintain pristine lobby and common area standards
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash handling procedures
- Assist with event setup and special requests
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends and holidays reliably
- Customer-focused problem-solving abilities
- Basic computer literacy and POS system knowledge
- Physical stamina to stand for extended periods
- Attention to detail and multitasking capabilities