Job Description
Join our dynamic hospitality team as a Front Desk Agent at Grand Plaza Hotel Columbus! We're urgently seeking passionate individuals to create memorable guest experiences—no prior experience required. If you're a people person with a strong work ethic, this is your opportunity to launch a rewarding career in the heart of downtown Columbus. Enjoy competitive pay, comprehensive training, and a supportive team environment. Apply now and start your journey in hospitality today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments accurately
- Handle guest inquiries and resolve issues with professionalism
- Process payments and maintain financial transaction records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with valet services and luggage handling
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Strong problem-solving abilities and customer focus
- Ability to work flexible shifts (nights, weekends, holidays)
- Positive attitude and willingness to learn
- Valid Ohio driver's license (if handling valet duties)