Job Description
Join our award-winning team at Harborview Inn & Suites, where hospitality meets charm in the heart of Baltimore! We're seeking passionate weekend warriors to deliver exceptional guest experiences during peak travel seasons. Enjoy competitive pay, flexible scheduling, and the opportunity to work in Baltimore's vibrant Inner Harbor district. Perfect for students, second-job seekers, or hospitality enthusiasts looking to build their career in a dynamic environment. Training provided – no prior hotel experience required!
Responsibilities
- Deliver personalized guest services including check-in/check-out, concierge assistance, and reservation management
- Execute housekeeping standards for room turnover, public areas, and amenities
- Operate point-of-sale systems for payments, billing, and incidentals
- Address guest inquiries with professionalism and resolve issues promptly
- Maintain security protocols and emergency procedures compliance
- Collaborate with cross-functional teams for seamless weekend operations
- Perform preventative maintenance checks and report facility concerns
Qualifications
- High school diploma or equivalent required
- Weekend availability (Saturday/Sunday) with flexible daytime/evening shifts
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with reservation systems
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Valid driver's license preferred for airport/shuttle services
- Positive attitude and commitment to exceptional service
- Must pass background check and drug screening