Job Description
Join our award-winning team at Grand Harbor Hotel, where luxury meets coastal charm! We're seeking passionate weekend hospitality professionals to create unforgettable guest experiences in Baltimore's vibrant Inner Harbor district. Enjoy competitive pay, flexible scheduling, and a supportive team environment while showcasing your talent in one of Maryland's premier destinations.
Responsibilities
- Deliver exceptional guest service at front desk, concierge, or housekeeping stations
- Manage check-in/check-out processes and resolve guest inquiries promptly
- Maintain pristine room standards and public area cleanliness
- Coordinate with departments for seamless operations during peak weekend periods
- Handle reservations and optimize room availability
- Uphold brand standards and safety protocols
- Assist with special events and VIP guest requests
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work weekends, evenings, and holidays
- Basic computer proficiency (reservation systems)
- Attention to detail and service excellence mindset
- Valid Maryland hospitality certification (if applicable)
- Ability to stand/walk for extended periods
- Team-oriented with positive attitude