Job Description
Join our award-winning luxury hotel in the heart of Charlotte, NC! We're seeking passionate hospitality professionals for weekend shifts to deliver exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and career growth in a vibrant urban setting. Perfect for students, parents, or those seeking weekend work-life balance.
Responsibilities
- Deliver exceptional guest service at check-in/check-out and throughout the property
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Collaborate with housekeeping and maintenance teams
- Maintain accurate guest records and billing information
- Uphold brand standards and safety protocols
- Support F&B operations during peak weekend hours
Qualifications
- 1+ years hospitality or customer service experience
- Strong communication and problem-solving skills
- Flexibility to work weekends (Fri-Sun) and holidays
- Ability to stand/walk for extended periods
- Basic computer proficiency with reservation systems
- Valid NC driver's license (if driving required)
- Professional appearance and positive attitude
- Ability to multitask in fast-paced environments