Job Description
Join our award-winning downtown Dallas hotel as a Weekend Shift Hotel Staff member! We're seeking passionate individuals to deliver exceptional guest experiences during high-demand weekend periods. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a luxury hospitality environment. Perfect for students, career changers, or those seeking supplemental income. Apply today to become part of our dynamic team!
Responsibilities
- Provide exceptional guest service at front desk, concierge, and valet positions
- Manage check-in/check-out processes efficiently using Opera PMS system
- Handle guest inquiries and resolve issues promptly with professionalism
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Execute upselling strategies for room upgrades and amenities
- Uphold brand standards through meticulous attention to detail
Qualifications
- Minimum 1 year hospitality or customer service experience
- Weekend availability (Saturday/Sunday shifts)
- Proficiency with hotel management software (Opera, Fidelio)
- Strong communication and conflict resolution skills
- Ability to work efficiently in fast-paced environments
- Valid Texas driver's license for valet positions
- Basic knowledge of Dallas attractions and transportation
- High school diploma or equivalent required