Job Description
Join our award-winning downtown Raleigh hotel as Weekend Hospitality Staff! We're seeking energetic professionals to deliver exceptional guest experiences during peak weekend operations. Enjoy competitive pay, flexible scheduling, and career growth in one of North Carolina's most vibrant hospitality destinations.
Perks include: Free parking, employee discounts, weekend shift premiums, and opportunities for advancement across our luxury portfolio.
Responsibilities
- Manage check-in/check-out processes with efficiency and warmth
- Handle guest inquiries, requests, and conflict resolution
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems (Opera/PMS)
- Uphold brand standards for cleanliness and presentation
- Execute weekend promotions and guest loyalty initiatives
Qualifications
- 1+ years hotel or hospitality experience preferred
- Exceptional communication and problem-solving skills
- Ability to work flexible weekends (Fri-Sun/Sat-Sun)
- Basic computer proficiency with reservation systems
- Valid North Carolina driver's license (if required for errands)
- Ability to stand/walk for extended periods
- Must pass background check and drug screening
- Professional appearance and service-oriented mindset