Job Description
Join our award-winning luxury hotel in the heart of Nashville! We're seeking passionate hospitality professionals for weekend shifts to deliver exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and a vibrant team atmosphere while exploring Music City's iconic attractions. Perfect for students, second-job seekers, and hospitality enthusiasts. Apply today to become part of Nashville's premier hospitality team!
Responsibilities
- Manage guest check-ins/checkouts with efficiency and warmth
- Handle reservation inquiries and modifications via phone/email
- Resolve guest concerns promptly and professionally
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Execute upselling strategies for room upgrades and amenities
- Maintain cleanliness and organization of front desk area
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and problem-solving skills
- Ability to work weekends and flexible hours
- Proficiency with hotel management software (e.g., Opera)
- Basic math and cash handling abilities
- Positive attitude and guest-first mindset
- Ability to stand for extended periods
- Tennessee hospitality certification preferred