Job Description
Transform your weekends into rewarding experiences! Join our dynamic team at the luxurious Oceanview Resort in Miami, where your passion for hospitality meets paradise. We're seeking energetic Weekend Hotel Staff to create unforgettable guest experiences in Florida's premier destination. Enjoy competitive pay, flexible scheduling, and a vibrant work environment while building your career in the heart of Miami's tourism scene.
Responsibilities
- Deliver exceptional customer service during weekend shifts, ensuring guest satisfaction and loyalty.
- Efficiently manage check-in/check-out procedures and room assignments.
- Respond promptly to guest inquiries and resolve concerns with professionalism.
- Maintain pristine lobby and common areas according to luxury standards.
- Collaborate with cross-functional teams to ensure seamless weekend operations.
- Process payments and manage billing transactions accurately.
- Assist with event setup and VIP guest services as needed.
Qualifications
- Minimum 1 year hotel or hospitality experience preferred.
- Strong communication and interpersonal skills in English.
- Ability to work weekends, holidays, and flexible hours.
- Proficiency in hotel management software (e.g., Opera).
- Valid Florida driver's license and reliable transportation.
- Ability to stand for extended periods and lift up to 25 lbs.
- Basic knowledge of Miami tourism attractions and services.
- Must pass background check and drug screening.