Job Description
Join our award-winning downtown Minneapolis hotel and become part of a dynamic team dedicated to exceptional guest experiences. We're seeking passionate Weekend Hotel Staff to deliver memorable stays while enjoying flexible weekend schedules in the heart of Minnesota's vibrant hospitality scene. Perfect candidates thrive in fast-paced environments, value teamwork, and take pride in creating welcoming atmospheres for international and domestic travelers. Full training provided with opportunities for advancement into supervisory roles.
Responsibilities
- Provide exceptional front desk service including check-ins, check-outs, and guest assistance
- Manage room status updates and coordinate with housekeeping for efficient turnovers
- Handle guest inquiries about local attractions, dining, and transportation
- Process payments and maintain accurate financial transaction records
- Operate property management systems and troubleshoot basic technical issues
- Uphold strict cleanliness and safety standards in public areas
- Collaborate with security team to ensure guest safety and property security
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving abilities
- Ability to work flexible weekend shifts (Fri-Sun) including holidays
- Basic proficiency with property management software (e.g., Opera, PMS)
- Valid state driver's license with clean driving record (if driving shuttle)
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Must pass background check and drug screening
- High school diploma or equivalent required