Job Description
Join our award-winning team at the Grand Plaza Hotel, where hospitality excellence meets vibrant San Jose energy! We're seeking passionate weekend warriors to deliver exceptional guest experiences during our busiest shifts. As a Weekend Hotel Staff member, you'll be the heart of our operations, ensuring seamless check-ins, memorable stays, and flawless service. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in the heart of Silicon Valley. Perfect for students, second-job seekers, or hospitality professionals seeking weekend opportunities. Apply today and become part of San Jose's premier hospitality destination!
Responsibilities
- Provide exceptional guest service during check-in/check-out procedures
- Manage reservations and room assignments efficiently
- Address guest inquiries and resolve concerns promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate transaction records
- Monitor security protocols and ensure guest safety
- Assist with valet services and luggage handling
- Conduct property inspections during shift changes
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work weekends and holidays reliably
- Basic computer proficiency with reservation systems
- Valid California driver's license (for valet duties)
- Flexible availability including early mornings/late nights
- Ability to stand for extended periods
- Knowledge of San Jose area attractions a plus