Job Description
Join our award-winning team at Grand Plaza Hotel and deliver exceptional hospitality experiences during weekend shifts! We're seeking passionate individuals to ensure our guests enjoy memorable stays in the heart of San Jose. This part-time weekend position offers flexible hours while allowing you to grow your career in the vibrant hospitality industry. Enjoy competitive pay, complimentary meals, and a supportive work environment.
Responsibilities
- Provide exceptional guest service at check-in/check-out and throughout guest stays
- Manage reservations, room assignments, and guest requests efficiently
- Handle cash transactions and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams to resolve guest issues
- Monitor hotel security and safety protocols
- Assist with event setup and banquet services as needed
- Maintain cleanliness and organization of public areas
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible weekend shifts (Fri-Sun)
- Basic computer proficiency with reservation systems
- Valid California driver's license (if valet driving required)
- Ability to stand/walk for extended periods
- Professional appearance and positive attitude