Job Description
Join our award-winning Virginia Beach hospitality team and enjoy the stability of weekly pay while delivering exceptional guest experiences. We're seeking passionate professionals to contribute to our luxury oceanfront resort's reputation for excellence. With competitive wages, comprehensive benefits, and a supportive work environment, this is your opportunity to grow in the hospitality industry while enjoying Virginia's coastal charm.
Responsibilities
- Deliver exceptional guest service across all hotel departments including front desk, housekeeping, and food & beverage
- Process check-ins/checkouts efficiently using property management systems
- Resolve guest concerns promptly with a solution-oriented mindset
- Collaborate with team members to maintain cleanliness and operational standards
- Assist with event setup and execution for conferences and weddings
- Adhere to all safety protocols and company procedures
- Support revenue generation through upselling and loyalty program enrollment
Qualifications
- Minimum 1 year hospitality or customer service experience
- Valid Virginia hospitality certification or willingness to obtain
- Strong communication and problem-solving skills
- Ability to work flexible schedules including nights/weekends
- Basic computer proficiency with POS systems
- Physical stamina to stand for extended periods and lift up to 30 lbs
- Positive attitude with commitment to teamwork
- Local Virginia residency preferred