Job Description
Join New York's premier luxury hotel with immediate weekly pay opportunities! The Metropolitan Grand Hotel is seeking passionate hospitality professionals to deliver exceptional guest experiences in the heart of Manhattan. Enjoy competitive wages, flexible scheduling, and rapid career advancement in a dynamic environment. Perfect for career changers and experienced hoteliers alike.
Responsibilities
- Deliver personalized guest services exceeding luxury standards
- Manage seamless check-in/check-out procedures using hotel systems
- Coordinate with housekeeping and maintenance teams for room readiness
- Resolve guest inquiries and complaints with professionalism
- Assist with event setup and VIP guest arrangements
- Maintain strict cleanliness and safety protocols
- Train new staff on service standards and operational procedures
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Excellent communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Basic knowledge of PMS systems (Opera, Fidelio)
- Physical stamina for standing/walking 8+ hours
- Valid NYC Food Handler's Certificate
- Positive attitude and team collaboration mindset