Job Description
We are seeking a visionary Assistant General Manager to oversee operations at our iconic New York City property. As a leader in the hospitality industry, we pride ourselves on delivering exceptional experiences and fostering a culture of excellence.
Join our elite team and enjoy competitive benefits, including daily pay options and a supportive work environment.
Responsibilities
- Direct daily hotel operations to ensure seamless guest experiences and high service standards.
- Supervise and mentor a diverse staff of front-of-house and back-of-house employees.
- Monitor financial performance, including P&L analysis, budgeting, and cost control measures.
- Act as the primary point of contact for VIP guests and resolve escalated service issues.
- Ensure strict compliance with health, safety, and sanitation regulations.
- Collaborate with the General Manager on strategic marketing and revenue management initiatives.
- Conduct regular staff training and performance reviews to drive career growth.
Qualifications
- Minimum of 3-5 years of progressive experience in hotel management or luxury hospitality.
- Strong leadership, organizational, and problem-solving skills.
- Proficiency in hotel management software (e.g., Opera, Micros).
- Bachelor's degree in Hospitality Administration or Business is preferred.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Fluency in English; bilingual in Spanish is highly desirable.
- Commitment to the highest levels of guest satisfaction and service excellence.