Job Description
Launch your hospitality career with Grand Hospitality Group as an Assistant Hotel Manager in vibrant Jacksonville, FL. We're seeking passionate entry-level professionals eager to master hotel operations while delivering exceptional guest experiences. Join our award-winning team at the prestigious Oceanfront Resort & Spa, where we invest in talent through structured training programs and clear career progression paths.
Responsibilities
- Oversee daily front desk operations including check-in/check-out procedures and guest service excellence
- Manage housekeeping and maintenance teams to ensure property standards and guest satisfaction
- Handle guest complaints with professionalism and implement solutions
- Assist in budget monitoring, inventory control, and revenue optimization
- Coordinate with sales and event teams for group bookings and special functions
- Maintain compliance with brand standards and safety regulations
Qualifications
- Associate's degree in Hospitality Management or related field (or equivalent experience)
- 1-2 years in hotel operations or customer service role
- Strong problem-solving and conflict resolution abilities
- Proficiency in hotel management software (Opera, Cloudbeds)
- Excellent communication and leadership skills
- Valid Florida driver's license and reliable transportation