Job Description
Launch your hospitality career with our premier downtown DC property! The Grand Capital Hotel seeks a motivated Assistant Hotel Manager to join our dynamic team. This entry-level leadership role offers unparalleled training in luxury hotel operations while supporting the General Manager in daily operations, guest satisfaction, and team development. Work in the heart of the nation's capital at an award-winning property committed to excellence and career growth.
Responsibilities
- Support daily hotel operations including front desk, housekeeping, and guest services
- Assist in staff scheduling, training, and performance management
- Handle guest inquiries and resolve service challenges with professionalism
- Monitor budget compliance and operational efficiency
- Collaborate with departments to ensure seamless guest experiences
- Implement brand standards and quality assurance protocols
- Participate in strategic planning and business development initiatives
Qualifications
- Bachelor's degree in Hospitality Management or related field (or equivalent experience)
- 1-2 years hotel or luxury service industry experience preferred
- Strong leadership and team management aptitude
- Exceptional problem-solving and communication skills
- Proficiency in hotel management software (Opera, etc.)
- Valid DC driver's license and reliable transportation
- Ability to work flexible shifts including nights/weekends
- Fluent in English; additional languages a plus