Job Description
Join our dynamic team at Grand Plaza Hotel, a premier luxury destination in downtown Los Angeles! We're seeking enthusiastic Entry-Level Hotel Associates to deliver exceptional guest experiences across our 24/7 operations. This full-time shift-based role offers rapid career growth in the heart of LA's vibrant hospitality scene. Perfect for career starters with a passion for service and flexibility to work evenings, weekends, and holidays.
Responsibilities
- Deliver exceptional guest service across front desk, concierge, and housekeeping rotations
- Manage check-in/check-out processes with efficiency and warmth
- Handle guest inquiries and resolve issues promptly
- Maintain meticulous room and facility standards
- Collaborate with cross-departmental teams during peak hours
- Operate hotel management systems and POS terminals
- Uphold brand standards and safety protocols
Qualifications
- No experience required – full training provided
- Flexible availability including nights/weekends/holidays
- Basic computer literacy and communication skills
- Ability to stand/walk for extended periods
- Valid California ID or work authorization
- Positive attitude and problem-solving mindset
- Team player with attention to detail
- 18+ years of age (required for alcohol service)