Job Description
Join our award-winning team at Grand Harbor Hotel as an Entry-Level Bellhop! We're seeking enthusiastic individuals to deliver exceptional guest experiences in Baltimore's premier hospitality destination. Perfect for students and career starters, this role offers flexible scheduling, competitive pay, and generous tip potential. Enjoy complimentary meals, hotel discounts, and growth opportunities into supervisory positions. If you thrive in fast-paced environments and take pride in making guests feel welcome, apply today!
Responsibilities
- Safely transport guest luggage to/from rooms using hotel carts
- Provide warm, personalized greetings and assistance to arriving/departing guests
- Deliver in-room dining orders and amenities promptly
- Maintain clean, organized lobby and bell desk areas
- Assist with valet parking and transportation coordination
- Collaborate with front desk and housekeeping teams for seamless service
- Resolve guest inquiries with professionalism and discretion
Qualifications
- Must be 18+ years old with legal authorization to work in the US
- Excellent customer service communication skills
- Ability to lift 50+ lbs and stand for extended periods
- Reliable transportation and punctuality
- Basic knowledge of Baltimore landmarks and attractions
- Previous hospitality experience preferred but not required
- Valid Maryland driver's license preferred
- Ability to work evenings, weekends, and holidays