Job Description
Join our vibrant hospitality team as an Entry-Level Front Desk Agent at Grand City Hotel Sacramento! No prior experience needed – we provide comprehensive training to launch your career in guest services. This is your opportunity to become the welcoming face of our hotel, ensuring exceptional guest experiences while developing valuable professional skills.
As a key member of our front desk team, you'll handle check-ins/out, manage reservations, and resolve inquiries with a smile. We're seeking energetic individuals with a passion for hospitality and a commitment to excellence. If you're ready to grow your career in a supportive environment, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Answer phone calls and respond to guest inquiries
- Process payments and handle cash transactions accurately
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Maintain a clean and organized front desk area
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent
- Basic computer skills and comfort with technology
- Excellent communication and interpersonal abilities
- Strong attention to detail and organizational skills
- Positive attitude and customer service mindset
- Ability to work flexible shifts including weekends
- Must pass background check