Job Description
Join our award-winning luxury hotel in the heart of Atlanta! We're seeking enthusiastic Entry-Level Front Desk Agents to deliver exceptional guest experiences. This role is perfect for hospitality newcomers with a passion for service. Enjoy competitive pay, comprehensive training, and career advancement opportunities in Atlanta's thriving tourism industry.
What We Offer:
- Health benefits after 60 days
- Employee discounts on hotel stays and dining
- Free parking and meal allowance
- Referral bonus program
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Handle guest inquiries and resolve complaints promptlyProcess payments and manage cash drawer accurately
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain lobby area cleanliness and professional appearance
Qualifications
- High school diploma or equivalent
- Basic computer literacy
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Previous customer service experience preferred
- Professional appearance and demeanor