Job Description
Join the Georgian Terrace Hotel, a historic landmark and premier destination in the heart of Atlanta. We are currently seeking dynamic individuals to join our team as Entry Level Front Desk Associates. Whether you are looking to start a new career in hospitality or seeking a role with growth potential, we provide comprehensive training and a supportive environment. No prior experience is required—just bring your enthusiasm, professional attitude, and commitment to excellence.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a memorable first impression.
- Check guests in and out efficiently using our Property Management System (PMS).
- Manage guest inquiries regarding local attractions, dining, and transportation with a helpful demeanor.
- Handle cash and credit transactions accurately and securely.
- Assist with concierge requests and resolve guest concerns promptly and professionally.
- Maintain a pristine lobby and common areas to uphold our high standards of excellence.
- Collaborate with housekeeping and maintenance teams to ensure seamless guest experiences.
Qualifications
- High school diploma or equivalent required.
- Strong interpersonal and communication skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Basic computer proficiency is a plus but not required.
- A positive attitude and a genuine passion for customer service.
- Ability to stand for extended periods and lift moderate amounts of weight.