Job Description
Are you looking for a dynamic career in the hospitality industry? San Diego Harbor Resort & Spa is currently seeking enthusiastic Entry Level Front Desk Agents to join our award-winning team. We pride ourselves on providing exceptional guest experiences and offer comprehensive training for those new to the hotel industry.
As a member of our front office team, you will be the face of our resort. We are looking for individuals who are reliable, friendly, and eager to learn. Whether you are looking for your first job or a career change, this is the perfect opportunity to grow in a supportive environment.
Why Join Us?
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Flexible Shifts: We offer shift work opportunities to accommodate your lifestyle.
- Benefits Package: Medical, dental, and vision insurance.
- Employee Discounts: Stay at our resort for free!
Responsibilities
- Check guests in and out of the hotel with efficiency and a smile.
- Answer incoming phone calls and route them to the appropriate department.
- Handle guest inquiries regarding local attractions, dining, and directions.
- Process payments and manage room reservations accurately.
- Maintain the cleanliness and organization of the front desk area.
- Assist with concierge services and luggage handling when needed.
Qualifications
- High school diploma or GED is required.
- Must be at least 18 years of age.
- Strong interpersonal and communication skills.
- Ability to work flexible hours, including weekends and holidays.
- Basic computer literacy and typing skills.
- Must pass a background check and drug screen.